Blog & Insights
Corporate
A Look Back at PowerUp 2024: AI, Velosidy, Drones, and More
April 24, 2024
PowerUp 2024 featured the launch of Velosidy, our new SaaS platform for the third-party ARM market, as well…
Healthcare Providers
RCM Workflows are Missing from Your EHR System
March 6, 2024
EHR systems lack the workflow intricacies that the back-end revenue cycle demands, which effects RCM department efficiency.
Healthcare Providers
EHR and RCM: A Critical Relationship in Need of a Mediator
February 14, 2024
Managing your revenue cycle with your EHR system isn’t practical anymore. The demands of your RCM organization require…
ARM
ARM 3rd Party
Trends 2024: The Good, The Bad and Anyone’s Guess
February 7, 2024
Four trends should be top of mind for collection agencies in 2024.
Healthcare Outsourcers
Healthcare Providers
Priorities for RCM Leaders in 2024
January 31, 2024
Organizations can’t anticipate everything facing them. But automation and technology look like the top RCM priorities for 2024.
ARM 1st Party
What’s Ahead for Collections and Recovery Organizations in 2024?
January 25, 2024
Collections and recovery organizations must invest in technology that will not only help make employees more efficient and…
ARM
ARM 1st Party
In Their Own Words: Customers’ Thoughts on Katabat
January 10, 2024
Hear directly from customers, who provide real-world examples of the value of Katabat.
ARM
ARM 1st Party
Customer-Focused Collection Strategies
December 21, 2023
Collections and recovery organizations must continually focus on the customer and their experience, while still trying to be…
Healthcare Outsourcers
Healthcare Providers
Bring on the Microbots: Embracing Automation That Makes Sense
December 13, 2023
Look to a vendor that uses microbots when embracing automation.
ARM
ARM 1st Party
The Case for an Omnichannel Communication Strategy
December 5, 2023
Common misconceptions are keeping some collections and recovery organizations from embracing an omnichannel communication strategy.
Healthcare Providers
Building Automation Bots? Let a Vendor Do It
November 29, 2023
It is incumbent on RCM leaders to bring in a trusted vendor to build and manage automation bots.…
ARM 3rd Party
Frivolous Disputes and Duplicative Disputes: A Case of Reconcilable Differences
November 1, 2023
Helping third-party debt collectors understand the difference between a frivolous dispute under the FCRA and a duplicative dispute…
Healthcare Providers
RCM Budget Shuffle: Shift Dollars to Technology
October 11, 2023
Instead of holding onto the precious dollars that have been budgeted for hiring more employees, RCM organizations should…
Healthcare Providers
RPA and AI: Revolutionizing RCM Operations
October 4, 2023
RPA and AI can help RCM organizations overcome workforce shortages and overburdened staff.
ARM 1st Party
Manage Increasing Delinquencies with Omnichannel Communication
September 20, 2023
RCM organizations must use RPA to help offset the use of automation by insurance providers.
ARM 1st Party
Let’s Test That: Integrating Strategy Testing into Your Collections Platform
September 14, 2023
Collections and recovery organizations must embrace solutions that enable agents to develop and test different strategies from a…
